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Streamline your operations
There’s a big opportunity for you to stay top-of-mind through relevant, two-way messaging. Our Conversational Text Messaging offers the ultimate personalized experience. It allows you to send and receive personal messages from customers, supporters, volunteers and staff in real-time. It also affords you the opportunity to build trust and make it easier for your audience to take action.
In fact, 87% of consumers & supporters prefer to communicate via text with businesses, veterinary care and animal organizations. Which allows you to make an instant mobile connection with your audience that generates the results you’re looking for.
Fact is, pet owners have questions
Texting is now how we communicate as people. Two-Way texts enables your business and organization to handle questions and confirm reservations in real-time. Also, gain valuable feedback with surveys and polls for business growth and improvement. Their satisfaction and appreciation for your more personal approach certainly will turn into increased engagement and loyalty.
The immediate response of a text message alleviates the voicemail tag, your required undivided attention of a phone call and less wait. Improve your customer's and supporter's experience, while overachieving with their expectations. Also, texting after a service or an appointment encourages additional reviews. All you’ll have to do is thank the client, ask for feedback and direct to your Facebook or Google review page.
Direct communication with your audience is key
Pet services and veterinary care are constantly looking for ways to improve their customer service and boost satisfaction. By engaging in back-and-forth communication with customers & clients you can quickly and easily address their needs and concerns, customize services and even upsell additional services.
Conversational texting allows you to stay in touch with your customers and provide them with updates about their pets. Two-way texting also enables you to send out reminders about new products and services, appointments and upcoming events.
Your pet service, veterinary care & animal organization can utilize conversational text messages to build connections with your audience, build trust & increase visit frequency.
Interested in our Text Messaging?
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