Texting is pervasive, convenient and the preferred form of communication for people these days. 

It's important to strengthen relationships with your customers, and texting helps close that gap. Which will pave the way for repeat business and referrals. It’s less disruptive for pet owners than a phone call and you get faster responses than sending an email. 

Pet services are constantly looking for ways to improve their customer service and boost satisfaction. One of the most effective tools at their disposal is two-way texting. By engaging in back-and-forth communication with customers, pet service providers can quickly and easily address their needs and concerns, customize their services, and even upsell additional services. This not only improves customer satisfaction, but it also creates a more loyal customer base.